Effective Date: August 2026
At Harrow EPC (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring your personal information is handled securely, fairly, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or request our services.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
Harrow EPC provides professional Energy Performance Certificate (EPC) and Floor Plan services for residential properties throughout West London, including the HA, TW, and UB postcode areas.
For any privacy-related enquiries, you can contact us at:
Email: orders@harrowepc.com
When you contact us, request a quotation, or complete one of our enquiry forms, we may collect the following information:
We may also automatically collect certain technical information including your IP address, browser type, operating system, pages visited, referral source, and website usage through cookies and analytics technologies.
We use the information you provide to:
We only collect information that is necessary to provide our services efficiently.
Harrow EPC operates as the customer enquiry and booking website for our property assessment services.
When you submit an enquiry or request a quotation through this website, your details are securely received by our team and may be shared with our associated business, CP Cert, solely for the purpose of processing your booking.
To ensure an efficient booking process, quotations, invoices, appointment administration, and payment requests are generated and managed through CP Cert’s booking system. This operational arrangement enables us to provide professional scheduling, accurate invoicing, and reliable customer support.
Your personal information is shared only where necessary to process your enquiry and provide the services you have requested. We do not sell or disclose your information for marketing purposes to unrelated third parties.
Payments for our services may be accepted by:
Payment instructions will be provided following confirmation of your booking. Harrow EPC does not store or process payment card information directly through this website.
Our website uses cookies and similar technologies to improve website performance, understand visitor behaviour, remember user preferences, and enhance your browsing experience.
You can manage or disable cookies at any time through your web browser settings. Please note that disabling cookies may affect certain website functionality.
We treat your personal information as confidential.
Your information may only be shared where necessary with:
All third parties receiving your information are expected to maintain appropriate security measures and confidentiality.
We implement appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Although every reasonable effort is made to protect your information, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
When your information is no longer required, it will be securely deleted or anonymised.
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
To exercise any of these rights, please contact us using the email address provided in this policy.
This website may include links to external websites for your convenience. We are not responsible for the content, privacy practices, or security of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality. Any updates will be published on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your personal information is processed, please contact us.
Harrow EPC
Email: orders@harrowepc.com
Thank you for trusting Harrow EPC. We are committed to protecting your privacy and providing professional, transparent, and reliable property assessment services throughout West London.