Effective Date: August 2026
Welcome to Harrow EPC. These Terms & Conditions govern your use of our website and the services we provide. By accessing this website or submitting an enquiry, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Harrow EPC provides professional Energy Performance Certificate (EPC) and Floor Plan services for residential properties across West London, including the HA, TW, and UB postcode areas.
Our website allows customers to request quotations, submit enquiries, and arrange property assessment appointments.
Submitting an enquiry through our website does not constitute a confirmed booking.
Once your enquiry has been received, a member of our team will review your request, confirm service availability, provide a quotation where applicable, and arrange a suitable appointment.
Appointments are only confirmed once accepted by both parties.
All quotations are provided based on the information supplied by the customer.
Prices may vary depending on:
If the information provided is inaccurate or incomplete, we reserve the right to amend the quotation before confirming the booking.
Harrow EPC acts as the customer enquiry and booking platform for our services.
As part of our booking process, quotations, invoices, appointment administration, and payment requests are processed through our associated business, CP Cert. This ensures efficient scheduling, accurate invoicing, and effective management of customer bookings.
By submitting an enquiry, you acknowledge and agree that your booking information may be shared with CP Cert solely for the purpose of providing the requested services.
Payment methods may include:
Payment instructions will be provided following confirmation of your booking.
Where payment is required before the appointment, services may not be carried out until payment has been received.
Customers are responsible for providing accurate and complete information when requesting a quotation or booking a service.
Customers must ensure:
Failure to provide access may result in additional charges or the need to reschedule the appointment.
If you need to cancel or reschedule your appointment, please contact us as soon as possible.
Where reasonable notice is provided, we will make every effort to arrange an alternative appointment.
Late cancellations or missed appointments may incur a cancellation fee where applicable.
Our services are primarily available within the HA, TW, and UB postcode districts.
Requests outside these areas may be accepted at our discretion and may be subject to additional travel charges.
While every effort is made to ensure the accuracy of information published on this website, Harrow EPC does not guarantee that all content is complete, accurate, or up to date at all times.
We reserve the right to update, modify, or remove website content without prior notice.
All content published on this website, including text, graphics, logos, branding, images, and design elements, is the property of Harrow EPC unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
To the fullest extent permitted by law, Harrow EPC shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or our services.
Our total liability shall not exceed the amount paid by the customer for the specific service provided.
Nothing in these Terms & Conditions excludes liability where such exclusion is prohibited by law.
Your personal information is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to the collection and processing of your information as described in that policy.
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, services, or privacy practices of external websites.
We reserve the right to update these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website.
We encourage visitors to review these Terms periodically.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, please contact us.
Harrow EPC
Email: orders@harrowepc.com
Thank you for choosing Harrow EPC. We are committed to providing professional, reliable, and efficient EPC Certificate and Floor Plan services across West London.